Today’s Episode at a Glance

[0:00] Listening is probably the most powerful tool in your leadership toolkit. If you open your mouth to speak, pause and ask yourself “Why am I Talking”?

[ 2:25] The 3-part “Why Am I Talking?” framework.

[5:46] Do you dread giving bad news at work? Or struggle knowing how to have tough conversations? I sure have. It doesn’t need to be this way, though. In my five-part workshop, Conversations That Count, we’ll walk you through the steps and processes you can take in order to feel calm, confident, and clear about your conversations at work. Registration is open!

recommended readings & other resources

WAIT: a framework, plus a (very partial) list of powerful questions

Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results, by Judith Glaser.

Crucial Conversations: Tools for Talking When the Stakes Are High, by Kerry & Patterson, et. al.

The Speed of Trust: The One Thing That Changes Everything, by Steven M. R. Covey

(As an Amazon Associate I earn from qualifying purchases, which is why I only recommend books and tools I know and love personally, or that our guests from The Uplift recommend specifically for our audience.)

related episodes you might enjoy

episode 40, “How To Be a Contribution”

episode 15, “From Toxic to Vibrant: The One Thing You Can Do to Improve Your Campus Climate”

episode 2, “Values-Based Leadership”